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Privacy and Terms of Use


Chinook Pumps respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Chinook Pumps family of companies with your consent, as required by law or to protect Chinook Pumps, its customers, or the public, or with companies that help Chinook Pumps fulfill its obligations with you, and then only with partners who share Chinook Pumps's commitment to protecting your privacy and data. At any time you may contact Chinook Pumps with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

Privacy and Data Security
At Chinook Pumps, your right to privacy and data security is a primary concern. That's why, when you visit Chinook Pumps.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (Chinook Pumps) or when you use our online support offerings such as support.Chinook Pumps.com or support applications loaded on your computer. Please refer to your warranty statement or Chinook Pumps's Total Satisfaction Policy for policies that apply to information contained on hard drives returned to Chinook Pumps. Other Chinook Pumps and Chinook Pumps Co-branded sites may operate under their own privacy and security policies. Visit www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials, developed by Chinook Pumps in partnership with the National Consumers League.

Chinook Pumps's Privacy statement discloses the privacy guidelines for the entire domestic Chinook Pumps Web site. The guidelines at this site are applicable only to this domestic Web site. Information submitted solely in a business capacity is not covered by these guidelines.

Chinook Pumps only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with Chinook Pumps. Among other things, we want to help you quickly find information on Chinook Pumps.com and alert you to product upgrades, special offers, updated information and other new products and services from Chinook Pumps. Agents or contractors of Chinook Pumps who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Chinook Pumps. Chinook Pumps may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, Chinook Pumps may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Chinook Pumps reasonably believes it is necessary to do so to protect Chinook Pumps, its customers, or the public.

You can opt-out of receiving further marketing from Chinook Pumps at any time

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Chinook Pumps (or agents working on behalf of Chinook Pumps and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from Chinook Pumps by clicking here .

Chinook Pumps will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Chinook Pumps for the purpose of performing services for Chinook Pumps.

Internet Commerce
The online store at Chinook Pumps.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Chinook Pumps is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-800-667-0156. It has always been a Chinook Pumps practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience
New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Chinook Pumps, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Chinook Pumps. Chinook Pumps has no desire or intent to infringe on your privacy while using the Chinook Pumps site.

Third-Party Sites
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Chinook Pumps.com are not covered by this privacy statement. We use the " " symbol to mark links that go to third-party sites.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Chinook Pumps cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Children's Privacy (Age 12 and Under)
Chinook Pumps takes children's privacy seriously. Chinook Pumps does not seek to collect personal information about children through its Web site. Chinook Pumps does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.

If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.
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